Mystim - Warranty Information
We give a manufaturer's warranty of 12 or 24 respectively for our products, applicable from date of purchase.
Within the prescribed warranty time we will remove all defects of the device, that are based on faulty material or manufacture. Removal of defect occurs at our choice by either repair or replacement of parts or the entire device.
Exempt from warranty are:
- Defects caused by inappropriate use (f. ex. connection to inappropriate electrical current or voltage, connection to inappropriate sources of electricity, breakage by fall and such).
- Normal wear and tear that only minimally affects the operational utility of the unit is not subject to the warranty.
- Warranty subsides if unauthorized intervention or repair is undertaken, or if non-original parts are used.
Please send your items to following address: